Remote maintenance

telemaintenance

Remote maintenance

For the purpose of diagnosing, managing and solving problems related to the machine and certain problems related to its operating system, remote management tools such as remote maintenance allow remote intervention and have access to the various installation settings, in exactly the same way as in the workplace.

Through the control room installed in our headquarters, SOTECA ELECTRIC carries out its remote maintenance through programs pre-defined by the customer or by our engineers.

To ensure time and cost saving and to guarantee a prompt customer support, our engineers remain at your service 24 hours a day, 7 days a week, and assure you the follow-up of the warranty as well as the maintenance contract after the project completion. Additionally, our engineers remain at your entire service for any necessary software update intervention.

Client Support

+216 74 660 360

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